PRIVACY POLICY FOR VICKYVINE.COM
Effective Date: July 27, 2026
Owned and Operated by: E & R LLC
Contact Email: v@vickyvine.com
At Vicky Vine (vickyvine.com), operated by E & R LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our services, including real estate photo editing, virtual staging, actor casting looks, and video thumbnail design.
1. INFORMATION WE COLLECT
We collect information that you provide directly to us when using our site and services:
* Personal Identifiers: Name, billing address, shipping address, email address (v@vickyvine.com), and phone number.
* Customer Content: Digital images, photographs, video assets, textual text hooks, and instructions uploaded or provided by you for processing.
* Communications Preferences: Consent data for receiving updates, texts, calls, and transactional or promotional emails.
* Payment Data: All financial transactions are processed securely through our third-party payment gateways (such as Stripe or PayPal). We do not store your credit card or financial account data on our servers.
2. HOW WE USE YOUR INFORMATION
We use the collected data to operate our business efficiently, including:
* Processing and delivering your custom visual orders.
* Communicating with you regarding order statuses, updates, or customer support requests.
* Sending promotional offers, text alerts, or newsletters (where opt-in consent is provided).
* Improving website functionality, artificial intelligence rendering accuracy, and user experience.
3. TEXT AND EMAIL COMMUNICATION OPT-IN
By providing your contact information and checking the communications consent box at checkout, you expressly agree to be contacted by VickyVine.com via call, email, and text for image, video, and visual content services.
* Opt-Out: You can reply ‘STOP’ at any time to text messages to opt-out, or reply ‘HELP’ for assistance. You can also click the unsubscribe link embedded in our emails.
* Terms: Message and data rates may apply. Message frequency may vary depending on your order activity. Please note that VickyVine.com cannot respond to your inquiries or process your orders without this operational communication permission.
4. COOKIES
We may use cookies and similar technologies to collect information about your use of our digital master resell rights product. You can disable cookies in your browser settings, but this may affect the functionality of our product.
5. SHARING AND DISCLOSING YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. We share information only with trusted service providers to fulfill operations:
* Cloud Storage and Infrastructure: Images and uploaded files may be securely processed or offloaded using cloud networks for AI processing and hosting management.
* Third-Party Service Providers: Payment processors and automated communication platforms assisting in delivering texts/emails.
* Legal Requirements: We may disclose your information if required to do so by law, court order, or to protect the rights, property, or safety of E & R LLC, our clients, or the public.
6. DATA RETENTION
We retain your uploaded images, video thumbnails, and personal information only as long as necessary to fulfill your orders, complete our strict 1-round, 5-day revision loop, and comply with legal or accounting requirements. Following order completion and closure, source files may be permanently purged from our servers to optimize storage infrastructure.
7. DATA SECURITY
We implement industry-standard commercial security measures, including SSL encryption protocols, to protect your personal details and media files during transmission. However, no digital transmission over the internet or cloud network can be guaranteed 100% secure. You upload assets at your own discretion.
8. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have rights to access, correct, delete, or limit the use of the personal information we hold about you. To exercise these rights, please submit a clear verification request to v@vickyvine.com.
9. CHANGES TO THIS PRIVACY POLICY
E & R LLC reserves the right to update this Privacy Policy at any time. We will notify users of material modifications by updating the “Effective Date” at the top of this document. We encourage you to review this policy periodically.