MASTER REFUND & REVISION POLICY
Due to the digital, custom nature of our creative services and the immediate technical labor involved, all sales are final and we do not offer cash refunds. Once work begins or files are delivered, the service cannot be canceled or refunded.
To ensure you are satisfied with your final images, we back all orders with a dedicated satisfaction guarantee through a streamlined revision process:
1. GENERAL REVISION RULES (Applies to All Services)
* Revision Limit: Every package tier across all services includes exactly 1 free round of revisions.
* Time Limit: All revision requests must be submitted within 5 days of receiving your final delivered files. After 5 days, the order is considered closed and approved.
* Scope: Revisions must align with the original order instructions. Submitting entirely new base photos, changing text hooks, or requesting a completely different design style after work is completed will require a new purchase.
2. REAL ESTATE PHOTO EDITING & VIRTUAL STAGING
* Included: The single revision round covers adjustments to staging furniture, grass enhancement adjustments, sky replacement changes, or further item removal.
3. ACTOR CASTING & CHARACTER LOOKS (AI/DIGITAL ENHANCEMENTS)
* Likeness Disclaimer: Our character looks showcase casting range, wardrobe, and archetypes. While we optimize for maximum realism, digital modifications can alter minor facial nuances.
* Included: The single revision round covers fine-tuning your likeness, altering clothing colors/styles, or tweaking backgrounds. We do not offer refunds if you dislike the creative output of the archetype.
4. VIDEO THUMBNAIL DESIGN
* Format & Delivery: All custom thumbnails are delivered strictly as flattened, high-resolution .JPG or .PNG images. Layered source files are not provided.
* Included: The single revision round covers adjustments to text size, font colors, or asset placement based on your original checkout notes.
By submitting your payment and uploading your files, you agree to these terms, our 5-day revision window, and our strict no-refund policy.